As a business customer, you receive extra discounts. You also get a direct line to our technical team.

You can create a business account quickly and with no obligation. After creating it, you can order immediately. Your discounts become visible after we approve your account. Approval usually takes one business day. We will send you an automatic notification.

In this case, please contact us. We will verify your company and VAT number. Then we can convert your account.

Unfortunately, this is not possible.

We aim to approve your account within one business day. You will receive an automatic notification from us.

We offer benefits to repeat trade customers. This applies to professionals who use water pumps frequently. We may reject applications from outside the trade. We will notify you by email and provide a discount code. You can use it on your next order. If you believe your account was rejected in error, please contact us.

Only orders placed after creating an account are visible. We cannot add previous orders to your account. This includes orders placed while not logged in.

If the VAT amount still shows, please check these points:

●  Is the VAT number valid?

●  Has your company address changed recently?

If your VAT number is valid, try re-entering it. Do not include any punctuation or spaces. (For example, GB123456789). If it still does not work, please contact us. Email your order to [email protected]. Remember to include your VAT number.

Yes, if you are a business customer outside the UK. You must enter a valid VAT number in your account. The system checks it automatically and removes VAT.

Yes, that is possible. Please email us at [email protected]. State the products you require. Include your name, address, and your VAT number. You will receive an email with the quote. It will also contain a payment link. If you accept the quote, you can pay via the link.