Specialist since 2011

Expert support

Personalized purchase discount

Flexible payment option (30 days)*

Fast & flexible delivery

Contact & support

Our customer service team is ready to assist with your queries. Here is what you can expect from our support.

We are available from:

Monday to Wednesday: 8 am – 5 pm
Thursday and Friday: 8 am – 4 pm

Why choose us

Delivery in 1-2 working days

Incredible discounts!

Knowledgeable customer service staff

What response times can I expect?

We respond quickly during our opening hours. We aim to reply to emails within one hour.

Is there a dedicated contact person?

Any member of our customer service team can assist you.

Can you help me with product selection or customization?

Yes, we can certainly help you. Please email us for the best technical advice. Send your query to [email protected].

Where can I find technical documentation, manuals, or datasheets?

We have technical documents for almost all our pumps. You can find these on the product pages.

Do you offer installation services?

We do not offer an installation service.

Do you have a physical store?

No, we are an online shop, and orders are shipped from external warehouses. Therefore, it's not possible to visit us in person.

What is your return address?

This depends on the product. For more information on returns, check the frequently asked questions about exchanges and returns or fill out a return form.

Want to know more about waterpump.co.uk?

Are you interested in learning more about waterpump.co.uk and what they have to offer? Visit our about us page to explore the company’s background, products, and services.

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